Customer Service Account Manager
Company: Semblex Corporation
Location: Elmhurst
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Operational Duties: Review RFQ
(Request for Quote) for costing Review and send “formal” quotes to
customer Process customer orders for input into system Prepare
“contract” review for all incoming customer orders Daily issuance
of BOL’s for shipments Analysis of MRP reports to identify
problematic issues pertaining to delivery Analyze/Update customer
schedule changes to ensure on-time delivery Maintain good customer
records Manage Customer Portals and EDI (OEM’s will require weekend
review) Strategic Duties: Handles daily activity which requires
strong analytical & problem resolution skills Decision maker to
serve both customer and company Understand impact to cost and
bottom line Manages information flow throughout organization and
acts as key liaison internally and with customers Minimize
“inactive” inventory Negotiate & resolve obsolete claim issues
Coordinate with QC on corrective action requirements Assist
Accounting with customer payment issues Coordinate back-up OEM
training Physical Requirements: Going to off-site plants (local)
Travel for Customer visits (US and Global) Specifics: Full-time
position (40 hours per week) – Salaried position 7:30am – 4:30pm
May require some weekend and/or evening hours Continual training
program
Keywords: Semblex Corporation, Bolingbrook , Customer Service Account Manager, Customer Service & Call Center , Elmhurst, Illinois
