IT Change Manager

Company: Ulta Beauty
Location: Bolingbrook
Posted on: January 4, 2022

Job Description:

OVERVIEW
Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability-and is recognized that way. We've been defined as a "mature start-up." A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are.
We're engineering for the future of retail, and it's no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you'll find that virtually nothing's impossible at Ulta Beauty.
THE IMPACT YOU CAN HAVE:
The Change Manager will focus on the people side of change, including changes to business processes, systems and technology, and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The Change Manager will work to drive faster adoption, higher utilization of and proficiency with the changes that impact employees.
This person will have to work with teams and individuals in the organization to understand the how change management powers Ulta's "Improve Always" mindset. The Change Manager will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. The Change Manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. The Change Manager will develop a Ulta specific framework for our Technology and Business Partners to integrate change management activities into their project plans.
YOU'LL ACCOMPLISH ALL OF THIS BY:

• Applying a structured methodology and lead change management activities. Develop framework and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Supporting the design, development, delivery and management of communications.
• Conducting impact analyses, assess change readiness and identify key stakeholders.
• Providing input, document requirements and support the design and delivery of training programs.
  ADDITIONAL RESPONSIBILITIES:
  • 
    Complete change management assessments
  • Identify, analyze and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Consult and coach project teams
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Support and engage senior leaders
  • Coach managers and supervisors
  • Support organizational design and definition of roles and responsibilities
  • Coordinate efforts with other specialists
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness
  • Manage stakeholders
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Support change management at the organizational level
  • Manage the change portfolio#LI-CS1
    THE ESSENTIALS FOR SUCCESS:
    • Bachelor's degree required, Change management certification, PMP or project management designation desired
    • 5-8 years of experience in change management preferred
    • Proven experience implementing change management strategy in a retail or technology industry
    • Command of best practices and understanding of how people go through a change and the change process
    • Proven experience and knowledge of change management principles, methodologies and tools
    • Exceptional communication skills, both written and verbal
    • Excellent active listening skills
    • Ability to clearly articulate messages to a variety of audiences
    • Ability to establish and maintain strong relationships
    • Ability to influence others and move toward a common vision or goal
    • Flexible and adaptable; able to work in ambiguous situations
    • Resilient and tenacious with a propensity to persevere
    • Forward looking with a holistic approach
    • Organized with a natural inclination for planning strategy and tactics
    • Problem solving and root cause identification skills
    • Able to work effectively at all levels in an organization
    • Must be a team player and able to work collaboratively with and through others
    • Acute business acumen and understanding of organizational issues and challenges
      
      
      
      ABOUT
      At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
      We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Keywords: Ulta Beauty, Bolingbrook , IT Change Manager, Executive , Bolingbrook, Illinois