Posted on: January 6, 2022
As a Breakfast Manager you will be responsible for assisting the
execution of daily operations activities. The following provides an
overview of the basic responsibilities of a Breakfast Manager. You
may be responsible for overall restaurant effectiveness. As needed,
you may be assigned other managerial and supervisory
responsibilities, including performing as the Ops Leader. See
certification position descriptions below. To be successful in this
position, the key competencies are Acceptance of Feedback,
Initiative, Customer Orientation, Drive, and Team Skills. General
- Train, monitor and reinforce food safety procedures to crew
- Act as Cash Manager as needed, including setting up cash
register(s) at open and verifying cash.
- Perform walk-thru to ensure the restaurant is ready to
- Work with the Restaurant Management team to train, develop and
communicate with crew members and Team Trainers through team
huddles, manager meetings, etc. Supervise crew members and Team
Trainers in a way that maximizes retention.
- Supervise, coordinate and delegate the execution of operations
tasks and ensure compliance with all Company policies and
procedures to "Delight Every Customer".
- Work with the Restaurant Management team to ensure quality,
production and service standards are met and to create a safe,
efficient and professional environment for customers and other
- Help execute appropriate shift-specific procedures according to
DOP. Assist the Restaurant Management team in maintaining proper
coverage via crew member schedules to ensure that the restaurant
attains/exceeds all customer service standards.
- Resolve in-person guest satisfaction issues immediately.
- Maintain customer speed of service to company standards.
- Maintain breakfast food waste to company standards.
Qualifications:1. Education: High School Diploma or GED (Preferred)
2. Must be at least 18 years of age (Preferred) 3. One or more
years of restaurant/breakfast experience (Preferred) 4. Ability to
multitask while maintaining composure and giving sound advice and
direction. Must be able to take direction, give direction, work
well in a team environment and have a strong customer orientation
focus. Must exhibit professionalism, composure, and discretion when
expediting or resolving all customer related concerns and issues.
(Required) 5. Ability to work, concentrate and perform duties
accurately in a fast paced environment that may involve noise and
hot/cold temperatures or other elements. Must be able to stand for
prolonged periods of time. Position requires the use of a headset.
Frequent lifting and carrying (up to 25-50 pounds, as necessary),
reaching, pushing, pulling, bending, kneeling and stooping is
involved. (Required) 6. Must be available to report for work
promptly and regularly, as well as work all days of the week. Could
be required to transfer from one location to another and must have
the ability to travel to other restaurants, Area office, etc., as
business needs dictate. (Required) 7. Must have or be willing to
obtain ServSafe certification by end of training (Required)
Breakfast Manager Position Overview:The Breakfast Manager is
responsible for ensuring we are upholding our commitment to
Quality. In this role, you directly impact the ability of the
restaurant to "Delight Every Customer" by ensuring compliance in
the areas of service, production, quality, and food safety. You are
instrumental in the restaurant's ability to deliver our breakfast
menu of high quality items, along with our limited time (LTO) menu
options. You will mentor and train team members as you continue
your path of personal and professional development.
Keywords: Wendy's, Bolingbrook , Breakfast Manager, Executive , Bolingbrook, Illinois
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