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IT Manager - Merchandise Planning and Operations- Ulta Beauty

Company: Ulta Beauty
Location: Bolingbrook
Posted on: May 10, 2022

Job Description:


Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability-and is recognized that way. We've been defined as a "mature start-up." A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are.

We're engineering for the future of retail, and it's no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you'll find that virtually nothing's impossible at Ulta Beauty.


The IT Manager of Merchandise Planning and Operations leads team comprising of Developers, Engineers, Architects and Analysts working on multiple projects simultaneously in a in a highly dynamic, fast paced and rewarding environment. Serve as IT Subject Matter Expert and guides team on end-to-end design from project conception through deployment, including the management of solution design reviews, project gateway approval, security deployment and overall solution design. Provide overall functional technical guidance, leadership and execution of Merchandise Planning and Operations projects and processes as well as functional and technical design oversight and coordination of activities across multiple teams and full lifecycle implementations. Collaborate with other areas outside of merchandising planning systems to ensure a cohesive IT model. Provide leadership for integrations across applications and modules, facilitate discussions between business and technical teams. Provide leadership to create BI reports, standalone and application dependent reports. Guides the team to Design and develop Analytics related to merchandising and supply chain planning KPIs.


  • Systems Development Management: Leads solution development projects which support the organization's objectives and plans. Ensures that management is both aware of each initiative and is able to provide the required resources. Reviews the progress of development projects, ensuring that projects are carried out in accordance with agreed standards (including industry & Ulta standards), methods and procedures.
  • Relationship Management: Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Negotiates with stakeholders at senior levels and ensures that organizational policy and strategies are adhered to.
  • Quality Management: Leads the application of appropriate quality management techniques to identify areas for improvement. Coordinates systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems.
  • Resourcing: Implements resource plans, including conducting recruitment interviews. Facilitates selection, assessment and on-boarding processes, and internal resource allocation.
  • Performance Management: Supervises individuals by allocating routine tasks and/or project work. Provides direction, support and guidance as necessary, in line with individuals' skills and abilities. Monitors progress against agreed quality and performance criteria.
  • Business Process Improvement: Analyzes business processes by evaluating alternative solutions, assessing feasibility, and recommending new approaches, typically seeking to exploit technology components. Develops business requirements for the implementation of significant changes in organizational mission, business functions and process, organizational roles and responsibilities, and scope or nature of service delivery.
  • People Management - Provide coaching / Mentoring to team members, and provide career path coaching and adviseADDITIONAL RESPONSIBILITIES:
    • Serve as IT Subject Matter Expert (SME) for the Merchandise Planning Systems.
    • Provide overall functional and technical guidance, leadership and solid execution of Merchandise Planning projects and processes.
    • Provide leadership for Functional and Technical Design oversight and coordination of activities across multiple teams/areas in support of these initiatives.
    • Leadership for end-to-end design from project conception through deployment; manage solution design reviews, project gateway approval, security deployment and overall project's solution design.
    • Leadership for project team's Functional, Technical and configuration responsibility for SAP modules to support ULTA's Merchandise Planning systems.
    • Build ROIs/business cases to understand and communicate benefits of various projects/initiatives
    • Lead organization through systems implementations, enhancements, upgrades, and critical stabilization efforts by managing system administration, and the development/adherence to best practices and adoption/change management
    • Proactively plan and regularly communicate updates to key stakeholders in partnership with business sponsors and project teams
    • Provide and continuously develop governance to ensure ongoing systems and process adoption
    • Ongoing measurement of systems stability, data accuracy, and processes that drive efficiencies for the organization and the business partners we supportESSENTIALS FOR SUCCESS:
      • Bachelor's degree in Computer Science, CIS, or equivalent professional experience
      • 8+ years of IT experience in Merchandising Planning and Operation systems including Product Master Data, BLUE YONDER Allocation, BLUE YONDER Space and Floor Planning, BLUE YONDER Space Automation
      • Experience in areas of Master Data, Inventory Management, Category management is required.
      • Proven experience in building merchandising technology roadmaps and translating business requirements into technical requirements
      • Extensive experience in multiple and/or large-scale enterprise projects including systems implementations within the context of a retail environment or commensurate business experience
      • Deep functional expertise in Merchandise Planning, pricing & Inventory best practices and proven success operationalizing core/foundational retail processes through systems and analytics
      • Retail business background with strong process and systems acumen
      • Omni-Channel experience preferred
      • Experience in analysis and integration of BLUE YONDER modules with 3rd party packaged solutions
      • Experience with ETL tools a plus.
      • Experience with messaging platforms and SOA a plus.
      • Experience with Oracle RDBM a plus.
      • 5 years' experience managing technology teams
      • Excellent analysis/troubleshooting skills, able to solve problems efficiently
      • Excellent communication skills; feels comfortable working with non-technical business partners
      • Able to motivate others to drive desired results
      • Strong experience in establishing business processes
      • Demonstrated ability to present recommendations to senior leaders for effective decision making
      • Work with production support and project consultants in an onshore / offshore model
      • Proven track record of delivering high quality solutions on time and on schedule
      • Flexibility of providing support during odd hours, weekends, and peak seasons
      • Minimal travel required (training/conferences)ABOUT

        At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.

        We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Keywords: Ulta Beauty, Bolingbrook , IT Manager - Merchandise Planning and Operations- Ulta Beauty, Executive , Bolingbrook, Illinois

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