Regional LP Manager- Ulta Beauty
Company: Ulta Beauty
Location: Bolingbrook
Posted on: January 26, 2023
Job Description:
OVERVIEW
Be a part of an exceptional team that leads company shrink
mitigation and safety initiatives while keeping our Guests,
Associates, and Communities at the center of everything they do.
The face of retail is constantly changing, and this agile team is
at the forefront of the latest Loss Prevention technology and
analytical tools that help protect company assets every day.
Through operational excellence, innovation, and collaboration, the
Loss Prevention team is exceptional at quickly designing and
implementing innovative new solutions for diverse Loss Prevention
challenges while simultaneously building strong partnerships across
Human Resources, Stores Operations, Supply Chain, and Compliance
teams. Do you enjoy investigating company profitability
opportunities? Are you a proactive critical thinker who loves
executing a strategic business plan? Then consider joining the Loss
Prevention team today! THE IMPACT YOU CAN HAVE: The Regional Loss
Prevention Manager (RLPM) leads a team of 3-7 field based
multi-unit Area Loss Prevention Managers (ALPMs); coordinates
shrink improvement and asset protection programs for a Region of
approximately 8- 16 Districts which includes approximately 100- 190
Ulta Beauty Stores. The RLPM is a key business partner and critical
advisor to the Regional Vice President fostering positive
relationships with District Managers and Corporate and Supply Chain
Business Partners to drive improvements to inventory shrinkage,
safety and overall Regional results. The Regional LPM is
responsible for managing Organized Retail Theft activity within
their markets as well as delivering regional reporting and analysis
that drives business results and improves profit. The RLPM reviews
the quality of work performed by the Area Loss Prevention Team to
ensure that company standards and procedures are followed. The RLPM
acts on behalf of the company to prevent, minimize, and/or recover
losses when they occur. In all we do, we strive to uphold the
company s values in which we win together, give wow experiences,
improve always, do what s right, champion diversity and, love what
we do and own what we do YOU'LL ACCOMPLISH THESE GOALS BY:
- Hire, manage and develop Area Loss Prevention Managers for
future growth; focus on individual development and succession
planning to build bench strength and increase internal
promotions.
- Provide training, development and advice to Area Loss
Prevention Managers in all aspects of their role including
training, investigations, interviews, audits, case management,
exception reporting etc.
- In partnership with Area Loss Prevention Manager, educate Field
Operation in shrink awareness including programs and methods for
protecting inventory, cash, equipment and other company
assets.
- Investigate evidence of loss using multiple tools and resources
and conduct interviews in a timely manner regarding integrity,
theft and violation of company policy. Partner with HR Business
Partner, Associate Relations and Legal Services as needed. Provide
Regional Vice President and District Managers with recommendations
for resolution and improvement.
- Complete exception-based reporting (EBR) review as needed to
ensure direct reports utilize store exception reporting to develop
internal investigations.
- Review regional reports and analytics to validate ALPMs
complete required store visits and audits. Assess and consult with
ALPM and District Managers on opportunities to improve results
based on store audits.
- In partnership with Regional Vice President, develop Region s
strategic shrink plan including management and oversight of the
Region s Shrink Focus Program to improve profitability.
- Partner with Regional Vice President and District Managers to
coordinate and present information to store and field audience
including conference calls and regional and district meetings.
- Develop and maintain positive relationships with Store
Operations Regional Vice President, District Managers and Store
Teams and work collaboratively with Corporate and Supply Chain
Business Partners to drive improvements in inventory shrinkage,
safety and store conditions.
- Collate weekly operational reporting to identify outliers,
drive business results and support accountability to processes
(i.e. Inventory Control reporting, external incidents, tester and
damage metrics)
- Ensure ALPM s complete necessary training both in new stores
and current locations.
- Manage AdHoc CCTV budget within Region to ensure systems
receive needed camera upgrades and replacements to support LP
investigations and initiatives.
- Ensure store surveillances (opening and closing) are conducted
by ALPMs regularly using Loss Prevention tools (inc. covert, remote
and in-store CCTV) to identify potential internal integrity issues,
safety concerns, fines, lost sales and activity that affect the
business.
- Partner with Area LP Managers and Field Leaders and Legal
Services as needed to investigate external incidents (i.e.
burglary, ORC activity and robbery) and develop action plans for
the implementation of preventative measures that will reduce the
frequency of the events.
- Partner with Loss Prevention Director and Vice President, Loss
Prevention to identify, recommend and deploy new and upgraded store
LP attributes, technology, process improvements related to shrink,
security, safety, sanitation and cash management. Reviews and
provides recommendations for new and existing store CCTV
layouts.
- Responsible for managing Region LP travel expense budget;
approves and manages team expenses and timely reporting THE
ESSENTIALS FOR SUCCESS:
- Bachelor s degree preferred
- Wicklander-Zulawski Interviewing Certificate
- Demonstrated proficiency and expertise conducting
investigations, interviews and interrogations
- CFI (Certified Forensic Interviewer) preferred
- Minimum five (5)- seven (7) years experience in Loss Prevention
in a retail environment; multi-store experience is preferred in a
supervisory role
- Previous leadership of field based multi-unit managers
- Strong business relationship skills and developed leadership
competencies
- Exceptional written, verbal, electronic communication and
presentation skills
- High level of confidentiality and superior organization skills
with attention to detail
- Solid analytical skills; able to identify trends to help drive
sales, business plans and support operational initiatives that
directly correlate with total retail losses.
- Must be comfortable working in an independent manner, able to
multi-task, be flexible with and embrace change and prioritize the
needs of the business
- Ability to provide guidance and make appropriate decisions in
complex and stressful situations
- Demonstrates proficiency in current loss prevention industry
current trends and best practices
- Good working knowledge of loss prevention tools and technology
and their application to the role (MS Office, EAS, Burglar Alarms,
CCTV, Kronos, case management software, exception-based reporting
etc.)
- Ability to learn new software programs with minimal training
WORKING CONDITIONS:
- Flexible schedule that meets the needs of the business
(schedule may include evenings, weekends and holidays)
- In-town and out-of-town travel within designated market;
overnight travel up to 75%
- Responds to store-based emergencies and high degree of
accessibility
- Physical demands include periodic ladder climbing, minor
equipment repairs, installation of covert cameras or relocation and
lifting up to 50 pounds in a retail store environment
- Home based office
The pay range for this position is $98000.00 - $166300.00 / Year
with the opportunity to earn additional compensation pursuant with
the Company s bonus plan. Exact pay will be based on factors
including but not limited to relevant education qualifications
certifications experience level shift geographic location and
business and organizational needs. Visit our Benefits and Career
Development page:
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful.
Ulta Beauty is the largest North American beauty retailer and the
premier beauty destination for cosmetics, fragrance, skin care
products, hair care products and salon services. We bring
possibilities to life through the power of beauty each and every
day in our stores and online with more than 25,000 products from
approximately 500 well-established and emerging beauty brands
across all categories and price points, including Ulta Beauty s own
private label. Ulta Beauty also offers a full-service salon in
every store featuring hair, skin, brow, and make-up services. We
will consider for employment all qualified applicants, including
those with arrest records, conviction records, or other criminal
histories, in a manner consistent with the requirements of any
applicable state and local laws, including the City of Los Angeles
Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair
Chance Ordinance, and the New York City Fair Chance Act. Associated
topics: brand, brand marketing, celebrity, communications, digital,
leverage, media, publicist, roi, strategy
Keywords: Ulta Beauty, Bolingbrook , Regional LP Manager- Ulta Beauty, Executive , Bolingbrook, Illinois
Didn't find what you're looking for? Search again!
Loading more jobs...