Change Manager- Ulta Beauty

Company: Ulta Beauty
Location: Bolingbrook
Posted on: January 26, 2023

Job Description:

OVERVIEW

Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in our strategic initiatives to a career of self-determination. At Ulta Beauty, our team is critical to our scalability and is recognized that way. We ve been defined as a mature start-up. A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are. We re engineering for the future of retail, and it s no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you ll find that virtually nothing s impossible at Ulta Beauty. The Change Manager plays a pivotal role in executing and advising the business on change management for the newly formed Enterprise Transformation Office at Ulta Beauty. This individual will serve as the subject matter expert who creates change management plans that directly align and support the overall business and Transformation Office strategy. The Change Manager will deliver change management strategies and plans that maximize adoption and usage on critical enterprise projects. The successful individual will collaborate with teams across the enterprise to drive faster adoption, stronger utilization and greater proficiency of the changes. This capability will support the broader Transformation Office goal of successfully delivering Ulta Beauty s strategic and financial objectives, working in partnership with leaders across the organization This role will partner closely with other capability areas within the Transformation Office including Program Management and Execution, Value Realization, and Portfolio Management. This individual should be comfortable in building and managing relationships across the business, demonstrating accountability for results, and managing through ambiguity. CORE JOB RESPONSIBILITIES:

• Understand and align work to the Transformation Office goals and vision, including overall enterprise Journey Management plans
• Execute change strategies by applying the enterprise change management framework across activities and project/program plans at both the enterprise and program levels.
• Execute change impact assessments and lead associated action planning efforts for assigned stakeholder groups
• Identify system, process, technology/tool and organizational changes driven by key projects and initiatives for each impacted stakeholder group
• Partner cross functionally to identify upcoming changes and integration points across each initiative, and develop plans to appropriately prepare impacted stakeholders
• Consider impacts of organizational change from a cultural lens. Understand impacts of change for each department and level within the organization.
• Actively work to identify areas where there is risk and/or resistance to change to solve in partnership with the Sr. Director, Change Management other key leaders
• Approach projects with an employee readiness mindset, considering the I impact on all end users (e.g., leaders, managers, employees, etc.)
• Advise key stakeholders and other program team members on best practices within change management
• Define and measure success and adoption metrics, and monitor change progress among stakeholders
• Partner with the program team to customize and deliver program communications to prepare stakeholders for upcoming project milestones and activities
• Partner with business leadership and Human Resources to map impacted end users to all appropriate job roles based on their future state roles and responsibilities
• Partner with Enterprise Training to provide input and support for the design and delivery of training programs where needed
• Ensure integration with other stakeholder engagement leads to ensure seamless delivery of program OCM strategies and readiness of all impacted stakeholder groups
• Comfortable influencing and collaborating at all levels of an organization

• Bachelor's degree in related field and/or relevant work experience in an HR or change management role
• 5-7 years relevant experience in human resources, people, talent strategy and/or change management
• PROSCI or other change management methodology certification a plus
• Strong consulting skills, including the capability to quickly identify and develop improvement opportunities
• Exceptional communication skills, including ability to share ideas and information across diverse audiences to drive to business decisions.
• Proven track record of driving and executing at both strategic and tactical levels
• Experience partnering with senior leaders
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Proven collaboration skills with the ability to gain consensus through personal influence
• Demonstrated ability to invite diverse perspectives, promote an inclusive work environment and support workforce diversity
• Willingness to work and integrate with multiple partners
• Enterprise thinker with ability to connect the dots .
• Excellent time management, planning, management and organizational skills. Ability to multi-task in a fast-paced environment, manage multiple priorities, meet tight deadlines and make ongoing decisions with key stakeholder input.
• High emotional intelligence/EQ and strong relationship management skills
• Highest level of integrity and good judgment.
  ABOUT
  
  At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Keywords: Ulta Beauty, Bolingbrook , Change Manager- Ulta Beauty, Executive , Bolingbrook, Illinois