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Banking Branch Manager

Company: Job Juncture
Location: Hammond
Posted on: September 22, 2019

Job Description:

GENERAL SUMMARY* Bilingual English / Cantonese or Mandarin STRONGLY Preferred----Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank.DIRECT REPORTS

  • The incumbent supervises the entire staff within the branch.ESSENTIAL FUNCTIONS
    • Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank:
    • Make regular business development calls to solicit new business (loans, deposits) or improve services to clients.
    • Oversee and/or train/guide staff to provide clients with appropriate Bank products and services.
    • Insure that staff members provide continuous quality service to clients.
    • Represent the bank in the community through involvement in various civic and charitable activities.
    • Assure compliance with the bank's policies and procedures.
    • Maintain non-discriminatory practices in business.Sales & Service Responsibilities:
      • Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff.
      • Assess sales results of the branch.
      • Work with marketing dept. to develop sales programs and/or campaigns.
      • Hold weekly sales/service meetings for briefings and debriefings.
      • Motivate staff to solicit sales and give commendable service.
      • Supervise training of staff on product knowledge, sales and service techniques.
      • Provide clients with appropriate bank products and services to meet the clients' needs.
      • Build/enhance business relationship with clients.Lending Responsibilities:
        • Make business development calls to solicit loans
        • Maintain, promote, enhance business relationship with clients.Administration Responsibilities
          • Set annual budget and business goal for the branch.
          • Monitor monthly income and control expense of the branch.
          • Ensure a satisfactory branch overall audit.----------------------
          • Monitor performance of the staff that are under the manager's direct supervision.------Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management.--
          • Arrange for appropriate training and cross-training of staffs when needed.
          • Address and resolve human resource issues when needed.
          • Understand personnel policies and procedures and treat staffs fairly.Operations Responsibilities:
            • Oversee/monitor performance of operations staff to ensure all policies/procedures are compliant with bank guidelines
            • Ensure a satisfactory branch audit is met.Authorities:
              • Have designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items.
              • Sign official checks and other documents.
              • Provide signature guaranty.
              • Have authority to directly resolve errors and clients complaints.
              • Hire and fire staff with the concurrence of senior management and Human Resources department personnel.--

                Requirements:QUALIFICATIONS
                • College degree in business or finance preferred.
                • At least 3-5 years banking experience to include 2 years branch management in a commercial bank preferred.
                • Good knowledge of commercial lending products.
                • Thorough knowledge of federal/state and IRS regulations.
                • Leadership qualities - ability to plan, organize, motivate, supervise, and delegate.
                • Ability to create a team environment.
                • Accountable; ability to make decisions and assume responsibility for those decisions.
                • Strong sales and sales management ability.--
                • Ability to exercise sound judgment.
                • Excellent interpersonal and verbal/written communication skills.----
                • Interpersonal skills necessary to conduct business development calls.----

Keywords: Job Juncture, Bolingbrook , Banking Branch Manager, Executive , Hammond, Illinois

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