Medical Customer Service - Spanish Bilingual

Company: BioLife Plasma Services
Location: Bolingbrook
Posted on: September 22, 2022

Job Description:

Apply Here: \_R-1 Plasma Center Technician / Entry level Phlebotomist -Spanish Bilingual Are you interested in working in the healthcare industry? Ready to make a career out of making a difference? As an entry level Plasma Center Technician at BioLife, you will receive on-the-job training and feel good about the work you do. Life-saving work you can believe in. Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. Salary Information: Employee may be eligible for Short Term and/or Long Term incentive benefits. Employees may also be eligible to participate in Medical, Dental. Vision, Life Insurance, 401(k), Charitable Contribution Match, Company Holidays, Personal & Vacation Days, Student Loan Repayment Program and Paid Volunteer Time Off Additionally, we are currently looking for individuals with Spanish / English bilingual skills. _A typical day for you may include: _ Exceptional Customer Service: Answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. Medical History Records: You'll use your attention to detail to screen new and repeat donors, and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. Continuous Improvement: You will help to identify operational opportunities for continuous improvement, initiate changes to center processes, as needed, through the use of company approved procedures. Supportive Teamwork: You'll work in our fast-paced, team environment; ensure a clean and professional work environment; attend team meetings; work closely with your management team; and problem-solve together. Being Dependable : You'll be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. Phlebotomy: You may learn how to install, operate, maintain, and troubleshoot state-of-the-art plasmapheresis machines while ensuring the safety of our donors. REQUIRED QUALIFICATIONS: High school diploma or equivalent Spanish / English bilingual skills Ability to walk and/or stand for the entire work shift Ability to work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. Fine motor coordination, depth perception, and ability to hear equipment from a distance Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require prolonged glove wear PREFERRED QUALIFICATIONS: Experience working in food service, retail, hospital, lab, or a regulated environment Strong customer service skills Desire to work in a fast-paced workplace About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment._BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._Job Types: Full-time, Part-timeBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Vision insuranceSchedule: 8 hour shift Monday to Friday Weekend availabilityAbility to commute/relocate: Bolingbrook, IL 60440: Reliably commute or planning to relocate before starting work (Required)Education: High school or equivalent (Preferred)Work Location: One location

Keywords: BioLife Plasma Services, Bolingbrook , Medical Customer Service - Spanish Bilingual, Healthcare , Bolingbrook, Illinois