Call Center Representative

Company: TR Miller Heating & Cooling
Location: Plainfield
Posted on: May 3, 2021

Job Description:

Who we are

Youre the best and you want to join a team that appreciates you, where you can create your own opportunities.

We keep on growing because we only hire the best and our customers love us for it. Weve been at this a long time here in Plainfield. Youve probably seen our trucks and our ads. What you dont know is what its like to be a part of a team like this. How much you feel appreciated when you dont cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that youre the only customer service representative theyll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. 

Why we need you

Because we offer top of the line products and services, we need a top of the line Customer Service Representative who genuinely cares about the customer and looks at this opportunity as not just a job, but a career.

The big task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments and introduce our existing customers to our amazing service offers. 

Key sub tasks

Learn our call script in order to sound professional and authentic when speaking with our customers

Participate in training so that you grow and develop as a professional 

Maintain and update our customer database with complete and accurate information 

Maintain communication with dispatch and your manager

Skills and experience

If you can achieve the above and you find it fun and challenging - you have just the right amount.

What we offer

Our top performers are among the highest paid in Plainfield. Youll have unlimited earning potential.

Medical Insurance -- we pay 50% of you and your family's insurance premiums for health, dental and vision insurance. 

401(k) plan with a company match

A family. This is last on the list because its most important. We care about our team and expect you to bring that same care when you join. We do a lot more than just work together. Youll come to love our company outings and youll build life-long friendships at TR Miller Heating & Cooling.

Learn more about us

If you want to be part of something bigger than just a job, make this career move and find exactly what youre looking for. You'll work in a place where your work has a direct effect on the success of the company and you'll be appreciated by your team and your customers. If this sounds like you, spend a little time learning about TR Miller Heating, Cooling, and Plumbing by visiting www.TRMillerNow.com. When you're ready, please follow the directions to apply for this position.

Equal Opportunity Employer

Keywords: TR Miller Heating & Cooling, Bolingbrook , Call Center Representative, Other , Plainfield, Illinois