Retail Fulfillment Associate, Promenade Bolingbrook - Part Time
Company: Macy's
Location: Bolingbrook
Posted on: January 24, 2023
Job Description:
- Immediate Openings Start Right Away!
- Competitive Hourly Rates -
- Schedules to meet your availability! -
- Referral Program
- Employee Discount at Macys AND Bloomingdales - Please note
currently this role may not require an in-person interview and if
you are selected for this role you will receive a job offer via
email. Please watch your email closely for updates from us! -
About: Macys is proudly Americas Department Store. Theres a reason
weve been around for 160 years. Customers come to us for fashion,
value and celebration. Macys is also known for giving back to our
communities. The magic of Macys ultimately comes alive in our
stores, and our store colleagues are the ones making it happen.
They provide outstanding customer service, create a memorable
shopping experience, and drive sales results. A store position at
Macys (seasonal, part-time, or full-time) is the perfect way to
explore the world of retail. Some of Macys top executives started
their careers as part-time retail sales associates. Our store
positions are ideal for forming relationships, building teams, and
developing leadership skills to grow your career at Macys. Macys
stores are ideal for building capability in creating partnerships,
building teams, and developing the leaders of tomorrow. Macys is
the Academy for retail careers. Store colleague position (whether
its a seasonal job, part-time retail job, or a full-time career) is
the perfect way to launch a career in the world of retail. Many of
Macys top executives started their careers in part-time retail
sales roles, or as recent college graduates into our development
programs in the various functions at Macys. Job Overview: As a
Fulfillment Associate, you will be responsible for driving a great
shopping experience for our omni channel customer by supporting the
operational activities that drive sales, profit, and excellent
customer service. You will collaborate with the store team to
deliver results in a friction free shopping environment. Duties
include but are not limited to receiving activities, packing and
shipping, fulfillment picking, and other duties as needed.
Essential Functions:
- Complete fulfillment orders including picking merchandise,
packing & shipping orders, and making in store pickup orders ready
for customers
- Learn and apply packing policies & techniques to ensure every
customer receives his/her package in good condition
- Process shippable returns and abandoned in store pickup
order
- Conduct customer pick-up including retrieving the orders from
our back-of-house storage and delivering them curbside to the
customer
- Monitor alerts to ensure Ready On Time completion of Buy Online
Pickup In-Store (BOPS) orders
- Pick Not Found merchandise to improve fill rate
- Expedite aged orders to improve the Speed-to Ship to our
customers. Provide an exceptional customer experience by ensuring
the customer is always the priority
- Participating in other support functions as needed
- Assist and satisfy the needs of our in-store and online
customer
- Learn and apply in store tools & technology such as handheld
devices, MyShip, and POS systems
- Ensure all procedures, policies, and standards are
followed
- Perform all functions in an efficient manner, as directed by
the People Leader
- Regular, dependable attendance and punctuality Qualifications
and Competencies:
- No Education or Experience Required
- Strong interpersonal skills with proven ability to communicate
and share information with diverse groups of customers and
peers
- Resourceful and able to adapt quickly to changing priorities
-
- Resourceful self-starter, works well independently as well as
part of a team, and able to adapt quickly to changing
priorities
- Ability to work a flexible schedule with retail hours,
including day, evening, weekends, and/or holidays Physical
Requirements:
- Position requires prolonged periods of standing/walking around
store or department
- May involve reaching, crouching, kneeling, stooping, color
vision and climbing ladders
- Frequent use of computers and -other technology necessary to
perform job duties, including handheld electronic equipment
- Frequently lift/move up to 50lbs - STORES00Required
Keywords: Macy's, Bolingbrook , Retail Fulfillment Associate, Promenade Bolingbrook - Part Time, Other , Bolingbrook, Illinois
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