Credit Representative Bilingual (Spanish)
Company: S&S Activewear LLC
Location: Bolingbrook
Posted on: January 25, 2023
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Job Description:
OverviewFounded in 1988, S&S Activewear is a national
wholesaler to the promotional apparel market, headquartered in
Bolingbrook, IL. We stock over 60 brands from basic garments to
fashion-forward styles. Our customers are screen printers,
embroiderers and promotional products dealers who imprint blank
apparel and sell it to corporations, teams, schools and promoters
to support their brand message.The company has over 3 million
square feet of warehouse space with locations in Bolingbrook, IL;
Fort Worth, TX; McDonough, GA; Olathe, KS; Robbinsville, NJ; Reno,
NV and Pompano Beach, FL.Are you looking for an opportunity at a
growing and exciting business? We're always looking for talented
people to join our team. S&S Activewear is an equal employment
opportunity employer.Job DescriptionWe are seeking energetic,
reliable and fun professionals to join our team as a Credit
Representative. The successful Credit Representative will be
responsible for working closely with credit team members daily to
assist in analyzing and review pending sale orders and initiate
calls to customers with past due balances. Provide customer service
on behalf of the credit department to maintain credit limits and
address aging invoices. Support activities for the credit
department as needed and requested.ScheduleMonday - Friday 1030AM
-7PM, Full-Time, Non-ExemptResponsibilitiesShow up on time every
day, ready to work with a positive attitudeAbility to work in a
fast-paced goal-oriented departmentAnalyze and review pending sale
orders; determine if order should ship based on account
statusProviding customer service regarding outstanding balances,
process customer refunds, process and review account adjustments,
resolve client discrepancies and short payments. Responsible for
monitoring and maintaining assigned accounts - Customer calls,
account adjustments, small balance write offs and customer
reconciliation.Perform other assigned tasks and duties necessary to
support the Accounts Receivable Department.Enlist the efforts of
sales and senior management when necessary to accelerate the
collection process.Must communicate & follow up effectively with
customers' accounts on a timely basis.Establish and maintain
effective and professional working relationships with internal and
external customers.Support activities for the department as needed
and requestedAll other duties assigned by managementEssential
FunctionsWeekly and monthly reporting to direct supervisorHigh
volume phone calls to assigned external customersManage customers
on bi-weekly aging reportReconcile customer disputes as they
pertain to payment of outstanding balances that are dueProvide
excellent & considerate customer service to all external and
internal customersParticipate in team planning meetingsMeet defined
department goals and activity metricsRequirementsThe ability to
communicate fluently (verbal & written) in both Spanish and
English1-5 years of credit and collections experience, however,
willing to train the right individualKnowledge of Billing and
Collections proceduresAccounts Receivable knowledge/experience a
plusStrong attention to detail, goal orientedCommitment to
excellent customer serviceExcellent written and verbal
communication abilitiesAbility to prioritize and manage multiple
responsibilitiesExceptional attendance and punctualityAbility to
work in a team environmentExperience with Microsoft Office - Word
and ExcelPhysical DemandsThis job operates an office environment.
This role routinely uses standard office equipment such as
computers, phones, photocopiers, filing cabinets, and fax
machines.We are proud to be an equal opportunity employer. We do
not discriminate based on race, color, ethnicity, ancestry,
religion, sex, national origin, sexual orientation, age,
citizenship status, marital status, disability, gender identity,
gender expression, veteran status, or genetic information.S&S
Activewear participates in E-Verify (employment verification
check). To learn more about E-Verify, including your rights and
responsibilities, visit E-Verify at
Keywords: S&S Activewear LLC, Bolingbrook , Credit Representative Bilingual (Spanish), Other , Bolingbrook, Illinois
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