Overnight
Company: Planet Fitness Plainfield
Location: Plainfield
Posted on: May 16, 2023
Job Description:
At Planet Fitness, we pride ourselves in creating a culture that
empowers people to live a healthy lifestyle. Our goal is to assist
our members and our employees to reach their full potential. We are
currently looking for a high energy individual with a passion for
helping others and a drive to succeed to join our team! The
Overnight Closer (Customer Service Representative) will be
responsible for creating a positive member experience by providing
a superior level of customer service to Planet Fitness members,
prospective members and guests. The Overnight Closer will be
responsible for creating a positive member experience by providing
a superior level of customer service to Planet Fitness members,
prospective members and guests. You will also be responsible for
closing that day's shift for that business day as well as creating
an accurate bank deposit. Why Planet Fitness? Each of our employees
receive:
- Complimentary Back Card Membership
- Company Facilitated Training
- Advancement Opportunities
- Rewards and Recognition Programs Essential Duties and
Responsibilities
- Greet members, prospective members and guests, providing
exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a
variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and
professional manner and elevate to Assistant Manager or Manager as
needed.
- Assist in maintaining the neatness and cleanliness of the
club.
- Close shift for that business day.
- Create a bank deposit for next day. Qualifications/Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a
positive and professional way with members and co-workers,
exceeding the member's expectations.
- Strong listener with the ability to empathize and problem
solve.
- Demonstrate diplomacy in all interactions while using
appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older. Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift. Pay &
-Benefits
- Potential of up to three raises per year
- Great career advancement opportunities
- Insurance benefits for full time staff
- 401k benefits based upon eligibility -
Keywords: Planet Fitness Plainfield, Bolingbrook , Overnight, Other , Plainfield, Illinois
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