IT Business Partner

Company: ATI Health
Location: Bolingbrook
Posted on: May 21, 2023

Job Description:

OverviewThe IT Business Partner (ITBP) will serve as the strategic interface between IT and assigned business units and will work collaboratively with stakeholders to provide IT solutions that drive business goals. The ITBP will prioritize and align on demand for IT Services and Support, drive key project deliverables and manage project plans, provide business functional analysis, deliver regular and proactive communications, coordinate key IT changes with business function, and ensure successful delivery of IT Services. This specific role will have a primary initial focus on supporting the HR & Talent Acquisition business functions and will flex to assist with our ancillary Health Service lines of business (Employer Solutions, Sports Medicine, MSA/JV). The IT Business Partner will report to the Director, IT Business Partner and will interface with all levels of the organization including executive-level, technology partners, and key external service providers. Responsibilities

• Act as a service broker between IT and ATI's HR & Talent Acquisition teams to understand key business functional challenges or opportunities and collaborate to find the best IT solutions
• Lead the project requirements development process. Develop business requirements, specifications, and propose testing, support, and training plans to ensure they are in line with business objectives
• Assist in designing data or application function workflows, mock-ups, or necessary diagrams for business solutions team
• Work collaboratively with key stakeholders to develop the vision, strategy, and achievable outcome-based roadmap for a portfolio of IT Services and Support.
• Serve as primary point of contact for key IT initiatives and drive cross-functional projects and programs to ensure alignment on expectations and outcomes.
• Conduct service reviews with business leaders to structure and align on existing and emerging IT and business priorities and ensure ongoing alignment.
• Manage inbound engagement (demand) and proactively educate and provide consultation on the IT service portfolio and IT solutions.
• Provide technical guidance and thought leadership on technology service offerings. QualificationsMinimum EducationRequired
  • Bachelor's Degree in business, computer science, engineering, or healthcare related field.Min ExperienceRequired:
    • 3+ years of experience as a Project Manager, Business Analyst, or a similar role demonstrating business and IT collaboration
    • Experience designing workflows, requirements gathering, and measuring progress to target state outcomesPreferred:
      • Experience developing target state solution designs, roadmaps, and project plans
      • Experience with HR, Talent Acquisition, and/or People Operations software and business workflows
      • Familiarity with ITIL / Service ManagementKnowledge Skills and Abilities
        • Exceptional communication skills and ability to engage and interact with both technical and business users of all levels
        • Ability to navigate and work in a highly ambiguous, unstructured work environment
        • Knowledge in IT service design and service delivery
        • Ability to frame and distill business and technology problems with a solution-oriented mindset and develop consultative, pragmatic technology-enabled solutions
        • Ability to anticipate emerging trends and risks and establish preemptive mitigation
        • Highly collaborative and able to solicit key inputs, data, and points of view
        • Ability to write requirements, map workflows, and manage project plans
        • Ability to provide delivery rigor and report scorecard / key initiative status to leadershipLicenses and Certifications:
          • ITIL certification preferred

Keywords: ATI Health, Bolingbrook , IT Business Partner, Other , Bolingbrook, Illinois