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Dispatcher

Company: MNS1 Express
Location: Bolingbrook
Posted on: February 22, 2021

Job Description:





Truck Driver Dispatcher

MNS1 Express, a carrier located in Bolingbrook, Illinois, is hiring a truck driver dispatcher.

The Dispatcher is primarily responsible for scheduling drivers to make deliveries and pick up packages or shipments from customers. The Dispatcher communicates with customers to record details about shipments, arrange pick up times, and discuss any special handling issues.

Essential Duties and Responsibilities:

The essential duties and responsibilities may include the following:

  • Maintains records, monitoring drivers' daily logs for errors or violations and monitoring their working hours and equipment availability.
  • Monitors weather at all drivers' locations to be able to flag potential issues.
  • Serves as a reliable point of contact to balance drivers' health and safety with customer requirements.
  • Coordinates and manages the most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out.
  • Determines the best delivery methods and negotiates rates directly with vendors and customers and acquires the necessary documents and permits that drivers will need.
  • Tracks shipment activities and maintains accurate records for utilizing mileage and fuel for accurate documentation into systems for future references.
  • Identifies traffic problems and issues and creates appropriate corrective action plans to achieve desirable results in a timely manner.
  • Communicates with drivers and customers to schedule shipment activities and performs administrative tasks to deliver high-quality services for all clients.
  • Utilizes organizational equipment and updates required information into systems complied with state and federal rules, procedures, and regulations.
  • Other duties as assigned.
    Qualifications
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Education and/or Experience
    Required:
    • Associates or Bachelors degree in Transportation or Logistics preferred.
    • Minimum two years of trucking transportation experience preferred.
    • Computer savvy with knowledge of MS Office.
    • Very high attention to detail with excellent verbal and written communication skills.
    • Ability to work independently on assigned tasks.
    • Ability to organize and manage time effectively.
    • A motivated self-starter with a demonstrated ability to maintain a positive can-do attitude.
      Competencies
      To perform the job successfully, an individual should demonstrate the following competencies:

      • Cooperative - Understands how to work effectively with other people on an equal basis towards commonly held aims and objectives.
      • Analytical - Synthesizes complex or diverse information; Able to parse large amounts of data and distinguish the pieces with a large impact; Uses intuition and experience to complement data; Designs workflows and procedures; Employs logic when solving problems.
      • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
      • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
      • Verbal Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
      • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
      • Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
      • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
      • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
      • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
      • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
      • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
      • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate people with an alternate plan.

        Supervisory Responsibilities

        This position has no supervisory responsibilities.


        Apply Online Below Today!

Keywords: MNS1 Express, Bolingbrook , Dispatcher, Professions , Bolingbrook, Illinois

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