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Guest Data Analyst- Ulta Beauty

Company: Ulta Beauty
Location: Bolingbrook
Posted on: November 17, 2022

Job Description:

OVERVIEW

Experience the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta Beauty, our Marketing team is applying the latest technologies to personalize the buying experience of true beauty enthusiasts in ways that surprise and delight. Building love and loyalty, one communication, one experience, one brilliant idea at a time. We represent the perfect blend of strategy and creativity. Of tactics and analytics. To make Ulta Beauty a brand guests will advocate for. Growing share of heart. Delivering with disciplined consistency. Whether your deepest passion is for design or content, strategy or data, or some combination of all things marketing, Ulta Beauty will provide significant latitude to explore your talents and passions, with opportunities to stretch and deepen, to grow and build. Truly, the possibilities are beautiful. POSITION SUMMARY: The Guest Data Analyst is part of a business-enabling team that executes day-to-day activities of master data of the customer domain enabling Ulta Beauty to leverage its capabilities to drive engagement with our most valuable customers. This position will support the guest data steward for the customer master domain as well as data tied to the guest. This position will work closely with a cross-functional group to ensure data alignment as well as research and resolve Customer Data MDM (Master Data Management) issues and Guest Escalation issues. CORE JOB RESPONSIBILITIES:

  • Researches, tracks, communicates, escalates and resolves customer data quality issues using multiple platforms.
  • Performs adhoc customer master data requests.
  • Generate adhoc queries across tool set for research and resolution of issue, as well as for QA purposes.
  • Manage issues and communication across multiple ticketing/tracking platforms.
  • Helps monitor data quality measurements.
  • Works closely with the business users, technical teams and the Data Governance team to support adherence of customer principles and process standards.
  • Support the Data Steward in the creation of or updating documentation of business and data MDM requirements and executing acceptance testing for customer master domain projects and updates/enhancements.
  • Supports the Data Steward as needed in the development and maintenance of master data management policies, standards, and processes.
  • Working closely with other business users and IT, supporting the development and implementation of changes including issue resolution and planning for enhancements, upgrades including new data sources. REQUIREMENTS FOR CONSIDERATION: Bachelor s degree in a related field (Marketing / Business / IT / Math)2-3 years work experience with data management in an environment with large, complex databases or customer master data management.Knowledge of customer MDM rules and related customer attributes as well as the customer hierarchies.MDM Informatica experience preferred.Knowledge of best practices in data management i.e. defining and managing data and related processes.Knowledge of relational database structures and ability to query relational databases using SQL.Intermediate Microsoft Excel and report tools such as Tableau.Knowledge of CRM (Customer Relationship Management) tools. Knowledge of navigating issue management ticketing systems.Exhibits strong analytic skills that bridge business and IT.Understanding of capture, update, usage and other core business processes that influence the data lifecycle.Can conform to shifting priorities, demands and timelines while using analytical and problem solving capabilities.Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions.Excellent interpersonal, communication, and program management skills. Innovative, critical thinker capable of operating both in a strategic capacity (big-picture perspective, asks "why") and a hands-on/execution capacity (detail-oriented). Strong sense of ownership, initiative, and urgency in addressing issues and following up.
    ABOUT

    At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Keywords: Ulta Beauty, Bolingbrook , Guest Data Analyst- Ulta Beauty, Professions , Bolingbrook, Illinois

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