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Implementation Specialist

Company: CS Recruiting
Location: Bolingbrook
Posted on: November 21, 2022

Job Description:

Our client is a $1B+ privately held magazine and catalog printing, marketing services and logistics company with headquarters in Chicago, IL. Embracing change and staying adaptable is how they keep pace with the changing world around them, and their customers and ultimately, ensure their long term success. They know that success depends on being a diverse, curious team of continuous learners. They are passionate about their work and culture and committed to being good stewards of the environment and the communities where we work and live.

Implementation Specialist
Our client is seeking a motivated individual with OTM experience. This position requires excellent customer service skills, and project management experience to join their team! This role will be responsible for initial onboarding of carriers into OTM, as well as ongoing support and maintenance of all carriers and rates within our network. This person will initially be part of the OTM implementation project team to support user acceptance testing and training; eventually transitioning into a lead operational role.

Job Type: Full-time


  • Onboard carriers into OTM in a timely manner.
  • Standardize carrier rates and upload them into OTM.
  • Perform periodic review and perform ongoing maintenance of carrier information within OTM.
  • Facilitate carrier EDI setup.
  • Assist with Training carriers on usage of the carrier portal.
  • Provide support to carriers (for rates, payments, troubleshooting, and ad hoc requests).
  • Manage day-to-day tasks and communicate onboarding / issue status to internal and external stakeholders.
  • Identify, communicate and mitigate issues and risks.
  • Represent the the company's brand & values with their carrier network.
  • Other duties as assigned. Experience:
    • Bachelors or better in Logistics/Supply Chain Management or related field or a minimum 2-3 years' experience in a logistics environment within operations.
    • Expertise working with Oracle Transportation Management (OTM), min 1-2 years' experience.
    • OTM Experience.
    • EDI onboarding experience.
    • MS Excel / SharePoint.
    • Some XML experience a plus.
    • Strong detail orientation, organization, and time management abilities.
    • Ability to prioritize activities and tasks.
    • Ability to build rapport and provide excellent customer service to carriers and internal stakeholders.
      This position offers a competitive base salary.
      Related to: -Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, -TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, -LTL, Less Than Load, Less Than Truckload, Partial Load, Partial Shipment, Parcel, Small Parcel, -Intermodal, Drayage, Container Shipment, Container, Port Drayage, International Shipment, Port, Cargo, Rail, Domestic, -Analytics, Analyst, Data Analysis, EDI, Data Engineering, Reporting, Systems, Automation, Conversions, Data Visualization, Metrics, ERP, Continuous Improvement, Statistics, -Independent Contributor, Team Player, Individual Contributor, IC

Keywords: CS Recruiting, Bolingbrook , Implementation Specialist, Professions , Bolingbrook, Illinois

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