IT Operations Analyst- Infrastructure
Company: Kellogg Company
Location: Plainfield
Posted on: January 26, 2023
Job Description:
As the IT Operations Analyst Infrastructure, you will assist
with the support, maintenance, and improvement of the Kellogg
Infrastructure. This will include server, network, database,
storage, backup, and Data Center globally. You will be working with
the broader IT organization to align the infrastructure initiatives
across multiple groups, stakeholders, and regions. You will be
tracking and monitoring of IT Services usage, KPIs, SLAs and other
quality metrics to ensure in scope infrastructure and network
services compliancy. Working with business to eliminate/minimize
any impact of infrastructure operations including planned
maintenance, restoring services, project implementations. This role
ideally would like to have 1-2 days onsite in Naperville, IL.This
role reports to the Senior Manager of IT. HERE S A TASTE OF WHAT
YOU LL BE DOING
- Partner with Security team, EUC team and 3rd party vendors to
ensure patching and vulnerability compliance in all infrastructure
& workplace areas, including reporting and handling any exception
processes. Partner with Design & Delivery teams to ensure a smooth
transition of projects for support purposes.
- Identifying infrastructure improvements and updates
opportunities by working with cross functional teams to keep our IT
solutions relevant to the business.
- Assist leading critical incidents calls and directing SMEs to
drive resolution with urgency, involving vendors, escalating as
needed and communicating to leadership.
- Provide IT Audit reports and perform/coordinate remediation
actions, adhering to all policies, procedures and standards
(including platform security, change management, monitoring).
- Assist managing 3rd party vendors, MSP s and other IT teams to
ensure the delivery of quality solutions and service. YOUR RECIPE
FOR SUCCESS
- Experience with patch and vulnerability management and related
tools.
- Strong technical knowledge of Infrastructure services:
Unix/Linux, VMware ESX, Windows Server, AWS, Network, Storage,
Backup, Database and Data Center.
- Reporting, Documentation and Analytical skills along with great
Customer Experience focus.
- Demonstrated ability to independently identify, analyze,
communicate, and resolve issues.
- Experience managing and interacting with vendors and MSP s.
WHAT S NEXT After you apply, your application will be reviewed by a
real recruiter not a bot. This means it could take us a little
while to get back with you so watch your inbox for updates. In the
meantime, visit our How We Hire page to get insights into our
hiring process and how to best prepare for a Kellogg interview.If
we can help you with a reasonable accommodation throughout the
application or hiring process, please ...@kellogg.com. This role
takes part in Locate for Your Day, Kellogg s hybrid way of working
that empowers office-based employees to, in partnership with their
managers, find a balance between working from home and the office.
ABOUT KELLOGG COMPANY Kellogg Company is a multibillion-dollar
company with over 30 thousand employees all over the globe. We are
proud to make delicious foods that people love foods that you grew
up with like Frosted Flakes, Cheez It, Eggo, Pop-Tarts, Crunchy
Nut, Pringles, as well as innovative foods such as MorningStar
Farms, RX bar, and Noodles. Our KValues and BetterDays commitments
are at the core of who we are, what we believe and what brings us
together. We re proud to say we ve been awarded with Fortune s
World s Most Admired Companies , DiversityInc s Top 50 Companies
for Diversity , Newsweek s Most Loved Workplaces , and many more
awards that you can check out here. Equity, Diversity, and
Inclusion has been part of our DNA since the beginning. Clearly
stated in our Code of Ethics we have respect for individuals of all
backgrounds, capability and opinions. We believe that equity is
more than leveling the playing field. It is making sure barriers,
both tangible and intangible, are removed. Interested in the
numbers? We hold ourselves accountable with our yearly Features
report. Kellogg is proud to offer industry competitive Total Health
benefits (Physical, Financial, Emotional, and Social) that vary
depending on region and type of role. Be sure to ask your recruiter
for more information! THE FINER PRINTThe ability to work a full
shift, come to work on time, work overtime as needed and the
ability to work according to the necessary schedule to meet job
requirements with or without reasonable accommodation is an
essential function of this position.Kellogg Company is an Equal
Opportunity Employer that strives to provide an inclusive work
environment, a seat for everyone at the table, and embraces the
diverse talent of its people. All qualified applicants will receive
consideration for employment without regard to race, color,
ethnicity, disability, religion, national origin, gender, gender
identity, gender expression, marital status, sexual orientation,
age, protected veteran status, or any other characteristic
protected by law. For more information regarding our efforts to
advance Equity, Diversity & Inclusion, please visit our website
here. Where required by state law and/or city ordinance; this
employer will provide the Social Security Administration (SSA) and,
if necessary, the Department of Homeland Security (DHS), with
information from each new employee s Form I-9 to confirm work
authorization. For additional information, please follow this Link.
Let s create the future of food,Kellogg Recruitment #LI-Hybrid
Associated topics: equipment, ip, maintain, network, satcom,
satellite, system engineer, system specialist, system technician,
technician
Keywords: Kellogg Company, Bolingbrook , IT Operations Analyst- Infrastructure, Professions , Plainfield, Illinois
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